Your Satisfaction Is Our Priority

At Plantwink, we take great care in selecting and packaging our seeds. We guarantee our plants, trees, and bulbs to be true to name and of the finest quality. If your order isn’t right, we’re here to help.

Returns & Replacements

If your seeds arrive damaged, incorrect, or defective, please contact us within 90 days of delivery. We will gladly provide a replacement, store credit, or full refund.

What We Need

To process your request, please email us with:

• Your order number
• A clear photo of the issue
• A brief description of the problem

Please contact us at [email protected]. We aim to respond promptly.

Refunds

Refunds may be granted in rare cases such as lost shipments or fulfillment errors. Each request is reviewed individually.

Shipping Issues

If your order has not arrived within the estimated time (typically 2–10 business days), please contact us. We’ll track your shipment and assist accordingly.

Our Commitment

We want every gardener to be satisfied. If you have any concerns about your order, please don’t hesitate to reach out. We’re committed to making things right.