At Plantwink, our commitment to integrity goes beyond offering high-quality seeds and products. We are equally committed to respecting and protecting your privacy when you interact with us through our website.

Our Commitment to Privacy

This Privacy Policy explains how we collect, use, and safeguard your personal information. It also outlines the choices you have about how your information is used.

This policy covers:

• What information we collect
• How we use and protect your information
• When we may share your information
• Your privacy choices and rights
• Updates to our policy

Information We Collect

You can browse the Plantwink website without telling us who you are. Our servers may collect general data like IP addresses and browser types for analytics purposes.

When you place an order, sign up for newsletters, or participate in promotions, we may ask for personal info such as:

• Name
• Email address
• Shipping & billing address
• Phone number
• Payment info (securely processed)

Providing this information is voluntary, but some features may not be available without it.

Cookies

We use cookies to improve your shopping experience and help us understand how the site is used. Cookies help us remember who you are, save your cart, and tailor promotions.

Types of cookies we use:

• Session Cookies: Temporary and deleted after you close the browser.
• Persistent Cookies: Stay on your device and recognize return visits.
• Web Beacons: Small graphics that track usage anonymously.

You can choose to disable cookies in your browser, though this may affect site functionality.

How We Use Your Information

We use your data to:

• Process orders and provide customer service
• Send updates, offers, and newsletters
• Personalize your experience
• Administer promotions or surveys
• Detect fraud and maintain security

Mobile Marketing

If you opt in to receive texts or mobile offers, message and data rates may apply. You can opt out anytime by contacting our customer service.

Security

We use encryption and secure technologies to protect your data. However, no method is 100% secure. By using our site, you accept the inherent risks of online communication. We recommend keeping your password safe and logging out on shared devices.

Protecting Children

We do not knowingly collect data from children under 13. Parents who believe their child has submitted personal info may contact us to request deletion.

Sharing Information

We may share info with trusted partners (e.g., payment processors, shipping services) to help us operate the business. We do not sell your personal information. Any third party we work with must agree to respect your privacy.

If you have any questions about this policy, please contact us at: [email protected]